Basic setup path

ARP SETUP GUIDE

From account creation to connection

Complete your account, plan, subscription, and client setup in order. Handle only the information needed at each stage, then review advanced routing and split-tunneling guidance after connecting successfully.

ACCOUNT REQUEST

Create an account

Start by opening the ArpVPN account creation page. You only need to set a username and password; no email address is required. Use the username to sign in to the user panel later, and the password to protect your plan, subscription, and order details. Choose a username that is easy to recognize without confusing it with accounts on other sites, and store your password securely.

Enter your username and password in order, then confirm and submit. When the page returns you to the sign-in screen, use the details you just set to enter the user panel. After signing in, you will see areas such as Account Overview, Plans, Clients, and Orders. Your account is now ready, but no plan is active yet, so the Clients area may show guidance only. This is normal.

If the form says the username is already in use, choose another username and submit again. If it says the passwords do not match, return to the password field and check them again. Avoid submitting the same form repeatedly in multiple tabs, as this can make it unclear which details were ultimately accepted.

After this step, there is no need to look for a subscription address on public pages or download configuration files from unknown sources. Go directly to the Plans area in the user panel and place an order based on your actual usage.

PLAN RESOLUTION

Choose a plan and place an order

After signing in, open the Plans section. First consider how you will use the service: if you use it continuously with fairly consistent monthly needs, a monthly subscription is a good fit; if your usage is irregular and you want to keep the data for later, choose a permanent, non-expiring data package that lasts until used. The two billing models address different needs, so do not compare them by total price alone.

Monthly subscriptions include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Data resets monthly on the activation date; if you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages include ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They never expire after purchase and remain available until used. All plans can be used on an unlimited number of devices, but usage is still deducted from the same account's available data.

After selecting a plan, review the order. Check the plan name, billing method, and amount, then choose an available payment method from Alipay, WeChat Pay, or USDT. After payment, return to the user panel and check the status in Orders. If the order is still processing, wait for the page to update instead of creating multiple identical orders.

When trying the service for the first time, estimate your usage based on recent activities. Everyday browsing, documents, and AI Tools generally use less data than continuous high-resolution video playback; with multiple devices, consider their combined usage. For a systematic comparison of monthly plans, data packages, route types, and family sharing, continue to the selection guide rather than expanding the comparison here.

Once the plan is active, Account Overview will show your subscription details and availability. This service offers a 14-day no-questions-asked refund. If you need to request one, open the ticket area from the user panel and describe the order. After completing the purchase, get the subscription link associated with your account.

SUBSCRIPTION REPLY

Get your subscription link

Once the order is active, open Account Overview. In the subscription details section, find the copy option and copy the link for your current account to the clipboard. This is not a regular webpage address; it lets the client retrieve ArpVPN route settings, group information, and future updates. Keep it only on your own devices and in your own clients.

This page does not display a real subscription address. When illustrating the format, use an obvious example such as https://example.com/sub?token=YOUR_TOKEN. The real link must come from the user panel after you sign in. Do not paste the example address into a client expecting it to return routes.

After copying the link, you can stay in Account Overview and open the Clients area in the user panel. Get the client and import instructions for your current system. The client entry delivers the program suited to your platform; the subscription link adds your account's routes to that program. You need both. Do not paste the subscription link into a browser search box or share it in a public discussion.

If the subscription option is not visible in Account Overview yet, first confirm that the order is active, then refresh your account details. If it still does not appear, submit a ticket from the user panel and include the order status. Do not assemble the address yourself or guess its format from another page, because the account link is tied to your current account.

Once you have the link, finish the import in the client. Windows, macOS, Android, and iOS place the menus differently, but the logic is the same: open the ArpVPN client, find the subscription import option, paste the link, save, and update the configuration.

CLIENT IMPORT

Import the client on each platform

Before importing, confirm two things: the client comes from the “Download clients” area in the user panel, and the subscription link comes from your current Account Overview. Do not look for a similarly named program on a public download page or replace your account link with someone else's subscription. Once ready, read the section for your system.

WIN

Windows

On Windows, use the ArpVPN desktop client provided in the user panel. After installing and opening it, check the sidebar or top menu for “Subscription,” “Configuration,” or “Import.” Choose the option to add from a link, paste the subscription address copied from Account Overview, give it a recognizable name, and save.

Run an update after saving. Once the client parses the subscription, the route list will appear on the main screen. Do not change split tunneling, system proxy, and startup options at the same time; keep the defaults for your first connection. After confirming that the basic connection works, adjust global or split-tunneling mode as needed for software compatibility. See the client chapter of the selection guide for related differences.

MAC

macOS

On macOS, get the ArpVPN client provided for your platform from the user panel. When you open the app, read the system prompt and follow the steps to allow network configuration access if requested; this permission is used to establish the connection. In the client's subscription management area, choose to add by link, paste the subscription address from Account Overview, then save and update.

After the update succeeds, return to the route page, choose a route matching the target service region, and enable the connection. If the app shows a connection but the browser still uses an earlier network result, close and reopen the relevant page. During initial setup, avoid running multiple apps that manage network connections, or it will be difficult to tell which app is handling the connection.

AND

Android

On Android, open the Clients area in the user panel and get the corresponding ArpVPN client. In the app, find Add subscription on the home screen, sidebar, or configuration page. Choose Import from link, paste the subscription address for your current account, save, and update. Once the region and route list appears, the subscription has been imported successfully.

When you connect for the first time, the system will show a network connection authorization prompt. Confirm it, return to the client, choose a route, and start the connection. If switching to another app causes the system to pause the connection, check background activity and battery-saving policies in system app settings so the client can keep running while in use. Setting names vary by system version; follow the interface on your device.

IOS

iOS

On iOS, first open the Clients area in the user panel and get the compatible client as instructed on the page. Open it, find the subscription or configuration option, choose to import by link, paste the address copied from Account Overview, and save. Then update and wait for the route list to finish loading.

When connecting for the first time, iOS will ask for permission to add a network configuration. Confirm it, return to the client, choose a route for the target region, and start the connection. If the subscription is imported but the list has not refreshed, update it manually in subscription management, then return to the route page. Do not add the same link repeatedly, as duplicate configurations with similar names can make later troubleshooting harder.

CONNECTION REPLY

Connect and verify that it works

After importing the subscription, return to the client's route list. Choose a region based on your actual target: for services in Japan, start with Japanese routes; for international work or AI Tools, choose a stable route that matches the service entry point. ArpVPN covers 90+ countries and 200+ routes, so there is no need to test every option—start with the target region.

Start the connection with your chosen route and wait until the client shows Connected. Then open the webpage or app you need, reload it, and check whether the content loads normally. Verify with the target service that actually requires an international route, rather than checking only whether the client's button changes color. A Connected status means only that the local connection process is complete; the target page loading normally confirms that the full access path is working.

If the target page was already open, the browser may retain an old connection or cached result. Close the tab and reopen it, or temporarily exit and relaunch the target app. If it still will not load, return to the client, switch to another route in the same region, and repeat the verification. Wait for the connection status to stabilize after switching before reopening the target page, so a brief interruption during the switch is not mistaken for a route failure.

Once connection verification passes, basic setup is complete. For future use, you typically only need to open the client, update the subscription, choose a route, and connect. Updating the subscription retrieves the current configuration; it is not the same as purchasing a plan again. Plan and data status are shown in Account Overview in the user panel.

For a deeper look at the differences between IEPL dedicated routes, relays, and direct connections, or to adjust route selection for AI Tools, Streaming, office work, and multiple devices, continue to the selection guide. This tutorial stays focused on connecting and verifying access and does not cover advanced rule configuration.

QUICK CHECK

What to check when the connection does not work

When something goes wrong, check forward through the workflow instead of changing several settings at once. First confirm that the plan is active in the user panel, then check whether the client can update the subscription, and finally test the selected route. This helps identify whether the issue is with the account, subscription import, or a specific route, rather than repeatedly reinstalling the client.

If the client reports a subscription update failure, return to Account Overview and copy the current subscription link again. Make sure no characters were omitted from the beginning or end. Delete the old content from the input field, paste the full link, save, and update. Do not manually alter any part of the link or use the example address from this tutorial.

If the subscription updates but the route will not connect, first switch to another route in the same target region. If there is still no result, exit other apps that may be managing the network connection, then restart the ArpVPN client. Public and corporate networks may use different access policies; checking from a network environment you control can help distinguish local network conditions from client configuration issues.

If the route is connected but a specific service still will not open, confirm that the selected region matches the service's requirements, then close and reopen the target page. Some apps retain the previous region result and do not send a new request immediately after a route change. Do not delete the account or place another order; check the route and app status step by step first.

If these checks do not restore access, open the ticket area from the user panel and describe your platform, target region, client status, and the steps you have already tried. Do not paste the complete subscription link or password into a ticket. A clear description of the symptoms is more useful than simply writing “It doesn't work.”

ARP REPLY

ArpVPN international routes

90+ countries, 200+ routes, unlimited devices, and no email address required. After creating an account, get your plan, subscription, and client from the user panel.

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